Staff Software Engineer, RCM

Job description

POSITION SUMMARY: Natera is seeking a high-caliber Staff Software Engineer to revolutionize our Revenue Cycle Management (RCM) through cutting-edge agentic workflows and production-grade AI services. You will bridge the gap between advanced Large Language Models (LLMs) and the complex world of medical billing, healthcare compliance, and financial forecasting. This isn't just about "using an API." You will be architecting autonomous agents that read EOBs, navigate payer rules, and automate complex billing workflows—all while maintaining the rigorous security standards required in healthcare. PRIMARY RESPONSIBILITIES: Systems Architecture: Design and deploy production-grade FastAPI services that wrap LLM calls, maintain stateful agent loops, and expose secure REST/GraphQL endpoints. Agentic Workflows: Build and orchestrate intelligent agents capable of handling unstructured documents (EOBs, medical records) using vision-augmented NLP and multimodal LLMs. Advanced RAG: Develop agentic RAG pipelines (chunking, embeddings, vector search) to surface critical codes and payer-specific rules in real-time. Cloud Operations: Containerize and operate the stack on AWS ECS/Fargate . Own the IaC...