Sr. Manager, Operations - Office (Industrial) | ($110,300 - $159,000)

Job description

Position Summary: Manages the property and provides leadership and team development. Manages third-party service providers (e.g., janitorial, parking, security, engineering) to ensure alignment with company expectations of service standards. Oversees areas including the strategic, financial, and operational management of the properties. Manages in accordance with the company’s core beliefs and brand culture. Key Responsibilities: PROPERTY & CUSTOMER - Deliver an unparalleled customer experience, distinguishing Irvine Company projects from the competition. Understand and promote other IC Division’s offerings to customers. - Maintain vacant space in projects to ensure they are in top condition for viewing by potential customers; collaborate with leasing to showcase the property and ensure a positive customer impression. - Manage tenant improvement and alterations process. - Manage service providers to ensure top quality work is performed in compliance of the contract and in a timely manner. - Create a sense of workplace community through coordination of customer engagement activities (e.g. B2B networking, educational workshops, customer appreciation events). - Interface with other in...