Case Coordinator
JAMS, Inc. · US
Overview We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that v...
Job description
Overview We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you. A Brief Overview Partners with their Case Managers to develop and administer Panelists' practices. Coordinates case administration and case management within the case management team. Provides continued support to Case Manager(s) and Panelists, as well as performs a wide variety of administrative, coordination, and program support activities. Performs all tasks accurately and with an appropriate sense of urgency. Responsibilities: What you will do: - Completes tasks in an efficient, accurate manner as directed by Case Managers. Communicates and meets with Case Managers and local managers to discuss case issues. - Supports Case Managers, clients, and Panelists throughout the entire lifecycle of a case. - Provides administrative support for Case Managers and Panelists. - Develops overall Case Manager skills, enhancing the client experience. - Serves as Case Manager apprentice on mediations, competent to cover a Case Manager’s desk in their absence whe...