Risk Operations Manager (Credit Team)

Job description

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. We’re looking for an experienced Risk Operations Manager (Credit Team) to lead our credit underwriting team, located in Lyde Green, Bristol (BS16 7LB). This role ensures credit decisions are made consistently, fairly and in line with policy, regulation and risk appetite, while delivering a strong customer experience. You’ll manage a team of underwriters handling regulated, non‑regulated and corporate lending decisions. You’ll be responsible for credit quality, decision‑making standards, service levels and team performance, while working closely with Credit Risk and Compliance to ensure policies and controls are applied effectively. The Key responsibilities for the role are - Lead and manage the Credit underwriting team, including performance and development - Oversee end‑to‑end credit decisions for onboarding and ongoing reviews - Act as the main point of contact for credit‑related escalations - Ensure all credit decisions meet internal policy and UK regulatory requirements - Manage workflows to deliver agreed service lev...