Mercedes-Benz Warranty Claims Administrator

Job description

Description: Swickard Auto Group is seeking a skilled and dedicated professional to join our Warranty team as a Warranty Claims Administrator . We are looking for a career-oriented individual eager to elevate their skills while providing exceptional service to our clients and team members. Join our team and take your career to the next level! As a Warranty Claims Administrator , you will work closely with our Fixed Operations Team, Dealership Service and Parts Departments, and Accounting Professionals to ensure accurate booking and warranty claim payments. - Fully remote position. - 2+ years of Mercedes-Benz Warranty Administration experience required Key Responsibilities: Claims Processing: - Book, close, and transmit repair orders using Reynolds & Reynolds software. - Utilize multiple Mercedes-Benz software programs to process claims, review labor times, and analyze related documents. Knowledge Maintenance: - Stay informed about claims developments, coverage standards, and updates to manufacturer policy. - Participate in manufacturer webinars and internal reviews. Documentation and Reporting: - Reconciling Warranty Receivables Schedules using provided Accounting tools. - Accurate...