Collision Estimator - Toyota Certified at Capital Plaza

Job description

Overview Toyota Certified at Capital Plaza is part of Group 1 Automotive, a Fortune 250 company and one of the fastest-growing leaders in automotive retail. We are seeking an Experienced Collision Estimator to join our team. Key Responsibilities: - Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information. - Builds and maintains strong relationships with customers, insurance companies and co-workers. - Listens to customer requests and completes a proper, clear explanation on the work order. - Thoroughly checks the customers' vehicles to determine all damage to the vehicle include: structural, exterior and interior damage, overall body and mechanical issues. - Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle. - Review with the customer the cost effectiveness of repair versus replacement of parts. - Determine costs associated with repainting or other applicable customizing that may be required. - Proper completion of insurance claim forms to indicate re...