Porter / Valet (Part-Time)

Job description

Join our Ladies & Gentlemen at The Ritz-Carlton, Melbourne Rising 80 stories above the city, The Ritz-Carlton, Melbourne is an elevated luxury retreat offering breathtaking views across Melbourne, Port Phillip Bay, and the surrounding ranges. At The Ritz-Carlton, our Ladies and Gentlemen are the heart of our service commitment. As a Part-Time Porter/Valet, you will play a vital role in not just meeting but exceeding our guests’ expectations. You will embody the legendary service that establishes us as a leading luxury brand. A career with us offers a foundation of honesty, respect, and exceptional growth opportunities. Position Summary: - Create unforgettable experiences for guests from arrival to departure with exceptional service. - Securely Park guest vehicles, deliver bags, and manage amenities according to hotel policies. - Assist the Front Office team with general operational tasks to ensure a seamless guest experience. - Welcome guests to their rooms, explaining all features and hotel offerings. - Be knowledgeable about the hotel and the surrounding area, providing expert recommendations to exceed guest expectations. - Strengthen relationships with both existing and new gues...