Financial Counseling Representative I

Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. PLEASE NOTE: This position is IN PERSON at a hospital. If you do not already have, you could be required to get some vaccinations as well. Seeking and paying for medical care is a significant challenge for many Americans. As an R1 Financial Counseling Associate , you will be responsible for counseling uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service as well as filing IL Medicaid applications and performing point of service collections with patients. You will be expected to accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients. In this role, a successful candidate must display excellent customer service, commitment to ass...