Sr. Systems Engineer, ProAV - Northeast

Job description

The Sr. Systems Engineer, ProAV will serve as a technical expert supporting NETGEAR’s ProAV solutions across the Northeast U.S. This role combines customer onboarding, field engineering, pre-sales support, and industry engagement. The ideal candidate brings deep expertise in AV-over-IP networking, strong troubleshooting capabilities, and the ability to deliver high-impact technical training and solution design. This is a remote-based position requiring up to 60% travel throughout the region. Key Responsibilities: Customer Onboarding & Technical Training Lead onboarding for U.S. customers implementing NETGEAR ProAV switches and third-party integrations Collaboration with the Northeast Sales Territory Manager to ensure successful deployments Deliver remote and on-site training covering: AV-over-IP network design Switch profile selection: PTP configuration: Dante, AVB, Milan configuration: API integration and video configuration: Develop customized training materials, system designs, and internal/external knowledge base documentation Ensure successful transition into production environments, including complex multi-switch and multi-vendor deployments Professional Services & Field Engi...