Sr. VIP Travel Consultant (ATPI/Direct Travel)- Houston, TX - Hybrid

Job description

The Senior VIP Travel Consultant will provide expert concierge services and handle all travel arrangements professionally and with excellent customer service to our clients. Demonstrate expertise in routing, faring and travel logistics for domestic and international reservations including air, car, hotel, and rail. Both company policies and standards apply as well as adheres to client travel policy and booking requirements. Properly documents reservations according to standards and takes steps to provide the lowest, logical fare options. Exhibits experience through consultative approach with customers and problem-solving skills. Mentor less experienced team members and new employees. Work Location & Hours: - Hybrid work schedule - First month training Monday through Thursday at the Dedicated Client’s Houston Office, Friday training virtual - Post training, hybrid with remote work typical and onsite occasional for board meetings and special projects. - Specific daily start/end times will be confirmed with the selected candidate. Areas of Accountability: - Ensures service delivery and customer satisfaction - Proficient in all aspects of domestic and international travel to include ai...