Sr. Associate, Card Risk Events/Issues Manager (Hybrid)

Job description

Sr. Associate, Card Risk Events/Issues Manager (Hybrid) As a Senior Risk Specialist within the Card Risk team, you will engage with a team of risk managers, product and process owners in delivering flawlessly executed processes that improve business efficiency, improve customer experience and drive results. You will diagnose issues, create and modify processes, and execute improvements to prevent future issues and make customers whole. You will collaborate with smart and passionate leaders to improve Capital One’s risk profile while putting the customer first. You will educate and gain buy-in from key stakeholders concerning the health and performance of processes supporting US Card. We are seeking dedicated, disciplined, risk professionals who excel in a team environment and are experts in process improvement. This individual will have demonstrated that they can improve company processes, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile envi...