IT Contractor (Level 1/2)

Job description

Benefits: We are seeking a skilled IT Contractor who will provide technology-related services to our organization on an as-needed basis. This independent professional will assist with managing, developing, and troubleshooting client IT systems on a project-based or term-based contract. The IT Contractor responsibilities include, but are not limited to, deploying new systems, troubleshooting hardware and software issues, and training client staff on new technologies. Our ideal candidate is knowledgeable in various IT fields, ranging from system administration to network and security infrastructures. Responsibilities: Qualifications: Certifications: - Employee Referral Program - Mileage reimbursement - Flexible schedule - Free uniforms - Opportunity for advancement - Troubleshoot and resolve network, connectivity, and performance issues across wired and wireless environments - Utilize RMM (Remote Monitoring and Management) tools to proactively monitor, troubleshoot, and remediate issues - Meet or exceed internal Service Level Agreements (SLAs), maintaining 80% attainment or higher - Respond to and resolve incidents in accordance with defined SLA targets and operational standards - Ac...