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Accounts Receivable/Collections Specialist

ServiceMaster Restore · Irvine, California, US

Benefits: - Health insurance - Paid time off - Training & development Accounts Receivable / Collections Specialist Full‑Time On‑Site Administrative & Finance...

Job description

Benefits: - Health insurance - Paid time off - Training & development Accounts Receivable / Collections Specialist Full‑Time On‑Site Administrative & Finance: Position Summary: The Accounts Receivable / Collections Specialist is responsible for ensuring timely, accurate collection of outstanding receivables, maintaining clean aging reports, and supporting cash‑flow stability. This role combines customer communication, documentation accuracy, and escalation management. The ideal candidate is organized, assertive, detail‑driven, and comfortable owning a predictable, audit‑safe AR workflow. Key Responsibilities: Accounts Receivable: - Maintain accurate AR aging reports and ensure all balances are current and properly categorized. - Post payments, reconcile customer accounts, and verify invoice accuracy. - Track missing paperwork, incomplete billing packets, and job‑status dependencies that affect invoicing. - Coordinate with internal teams (Coordinators, Estimators, Project Managers) to resolve billing discrepancies. - Prepare weekly AR summaries, cash‑flow projections, and status updates for leadership. Collections: - Conduct proactive outreach (phone, email) to customers with overdu...