Dual Rate Supervisor Full Time (Horseshoe & Paris LV)
Caesars Entertainment · Las Vegas, Nevada, US
The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesar...
Job description
The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. Games needed for Dealing (Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow) Operating several table games on an assigned shift Working knowledge of all table games, house rules, counting methods and procedures covering each Assures that all coin and check racks are filled at all times Settles disputes that arise from guests in the Table Games area, referring those that are exceedingly difficult to the Casino Manager – Table Games or Director Table Games Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary Recommends changes in department including hiring, promotion, demotion, a...