IT - Regional Support Engineer - Deventer Office
Trivium Packaging · Deventer, Overijssel, THE NETHERLANDS
Role Description The regional IT engineer looks after all Trivium locations in his/her respective region. The Regional IT engineer is the first point of IT c...
Job description
Role Description The regional IT engineer looks after all Trivium locations in his/her respective region.The Regional IT engineer is the first point of IT contact for all local User questions, both IT and OT related. Primary tasks are to provide support, assist users, support business processes through IT and deliver IT services in accordance with company policies and guidelines. The Regional IT engineer also works actively with central infrastructure, application and security teams as needed. Next to the regional responsibilities, the Regional IT Engineer will actively contribute to / advocate the Trivium Enterprise Architecture as well as Information security Principles. Key Responsibilities: - Responsible for providing first and second level support and continuous improvement of IT and OT services.• Provide general IT support and serve as a single point of contact for multiple locations and users. - Monitors and maintains computer systems. - Act as a key contributor to ensure successful deployment of onsite (IT) projects. - Troubleshoot problems and (as needed) coordinate/assist in remediation activities. - Act as IT contact for communication between the regional users/location...