Customer Service Trainer

Job description

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Your career starts here. Help us build and deliver innovative payment solutions. Position Summary: The Customer Service Trainer is a valuable information resource within the Customer Care team. They are the point person for specific information on Merchant facing customer support as it relates to (billing, deposits, collections, chargeback, and ACH... etc.). The Customer Service Trainer will be responsible for providing the knowledge and expertise in evaluating and assisting in creating and delivering a training development...