Branch Operations Assistant

Job description

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office, performing various yard functions, including Loader Operation, to ensure that all key information is recorded on incoming vehicles and assist with upkeep and maintenance of these vehicles throughout the sale process. - Provide various customer support services through mail, telephone, and direct personal contact. - Process orders and assignments and enter data into the computer system. - Reference pricing and delivery information. - Respond to customer questions, complaints, and requests. - Perform word processing assignments, filing, and related clerical duties. - Process all necessary paperwork for auction day, securing necessary approvals. - Follow well-established procedures and under the close direction of the supervisor. - Open to learning automobile titling. - Assist with other office functions as needed. - Vehicle check-in by recording and filing information on vehicles being assigned to the facility. - Detail (thoroughly clean) vehicles to improve their appearance to enhance...