Concierge Team Leader

Job description

🌿 Concierge Team Leader 1 Hotel & Homes Melbourne | Rooms Division Are you a people-first hospitality professional who loves creating unforgettable first impressions? We’re looking for a Concierge Team Leader to help deliver elevated, personalised guest experiences at 1 Hotel & Homes Melbourne. This is a hands-on leadership role where you’ll support the Chief Concierge, lead by example on the floor, and inspire a passionate concierge team to deliver seamless, luxury service from arrival to departure. 🌏 About Us At 1 Hotels, we believe luxury and sustainability go hand in hand. Our spaces are thoughtfully designed, our service is genuinely warm, and our people are at the heart of everything we do. We’re committed to creating positive, inclusive, and healthy workplaces where our teams can thrive at work and beyond. ✨ About the Role As Concierge Team Leader, you’ll be a key presence on the driveway and in the lobby, welcoming guests, supporting daily operations, and coaching the team to deliver exceptional service. You’ll: 🌱 What’s in It for You 👤 What We’re Looking For You’re a confident, hands-on leader who thrives in a fast-paced luxury environment and enjoys developing others. - L...