Client Service Supervisor

Job description

Client Service Supervisor Department: Receptionists: Employment Type: Full Time: Location: Melrose, Massachusetts: Compensation: $24.00 - $27.00 / hour Description: Melrose Animal Clinic At Melrose Animal Clinic , we are dedicated to providing exceptional veterinary care and outstanding client service to pets and their families. Our team takes pride in creating a welcoming, compassionate, and efficient environment for every visit. We are seeking an experienced and motivated Front Desk Manager to lead our client care team and oversee daily front office operations. The Front Desk Manager is responsible for managing the day-to-day operations of the reception area while leading the client care team to deliver exceptional service. This role ensures smooth front desk workflows, supports staff development, maintains administrative accuracy, and helps create a positive client experience from check-in through check-out. The ideal candidate has prior veterinary or medical front office experience, leadership skills, and the ability to thrive in a fast-paced clinical environment. Key Responsibilities: This is not a complete list of duties. Responsibilities may change based on clinic needs and...