Coordinator - Sales Administration

Job description

Job Title: Sales Administration Coordinator Job Summary: Reporting to the Sales Supervisor, the Sales Administration Coordinator will support the sales Admin team and coordinate with cross functional departments to meet customer requests. They will work with Field Sales and Skyjack Financial Services to verify any details regarding orders from customers, assist with reporting and maintaining monthly ship targets. This role is on-site. Responsibility: Self-motivated to complete all tasks with 100% accuracy and full accountability. - Manage daily calls and emails from customers and sales force, providing feedback to inquiries including freight quotes, equipment lead time and ship scheduling. - Manage customer orders throughout the process (order entry to shipping and invoicing), working with all departments to ensure customer satisfaction. - Co-ordinate customer forecasted pre-buy orders, ensuring production slots are managed. - Create and co-ordinate batch ship schedules for plants, based on customer requirements and hip plan. Co-ordinate shipments with customers, carriers and logistics as required. - Manage customer invoicing, ensuring accuracy. Liaison with AR for processing invoi...