Junior IT Analyst / IT Ops Support - BMW000062

Job description

Junior IT Analyst / IT Ops Support Bornem & Aartselaar, Belgium: Start Date: July 2026: Overview: BMW Financial Services Belgium is looking for a driven Junior IT Analyst / IT Ops Support professional to support IT initiatives end-to-end within an Agile/DevOps environment. You will work as part of a multidisciplinary feature team, helping stakeholders translate business needs into clear functional requirements while ensuring alignment with governance, compliance, and enterprise architecture standards. This role combines functional analysis, operational support, stakeholder coordination, and process automation with exposure to modern technologies such as APIs, workflow automation, and agentic AI solutions. Key Responsibilities: Gather, structure, and refine functional requirements and acceptance criteria Create clear specifications, user stories, and process documentation Analyze current and future-state business processes and information flows Support governance processes including compliance, legal, and architecture reviews Collaborate closely with developers, QA teams, operations, and stakeholders Provide second-line incident support and perform root-cause analysis Coordinate iss...