Director, Customer Success - Public Sector

Job description

About AvePoint AvePoint is the global leader in data management and SaaS operations. Our Public Sector business empowers federal, state, and local government agencies—as well as education and defense organizations—to collaborate securely, manage compliance confidently, and accelerate digital transformation. We help our customers modernize the way they work with Microsoft 365, SharePoint, Teams, and other cloud technologies—ensuring their data is protected, governed, and optimized for mission success. About the Opportunity: As Director, Customer Success (Public Sector) , you’ll lead a high-performing team focused on helping AvePoint’s government, education, and regulated customers realize measurable value from our solutions. You’ll oversee a portfolio spanning federal, state, local, and education accounts, ensuring strong adoption, customer health, and retention. Your leadership will shape the Public Sector customer journey—from onboarding through renewal—ensuring AvePoint remains a trusted partner in every phase of the relationship. What You’ll Do: - Lead and scale the Public Sector Customer Success organization, developing an engagement model that drives adoption, expansion, and r...