Head of Advice

Job description

Company: Mercer Description: We are seeking a talented individual to join our Mercer Super team. This role will be based in Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office. The Head of Advice is responsible for Mercer Super’s advice proposition and strategy, adviser and member advice service experience, and advice delivery. The role operates as a strategic integrator within the Mercer Super distribution function, ensuring all advice-related activities align to deliver meaningful value to Mercer Super and its members. We will count on you to: - Lead the development and annual review of the advice strategy aligned with Mercer Super’s strategy - Oversee and optimise intrafund advice provision and adviser service experience - Drive initiatives to support member confidence, retention, growth, and better outcomes through advice services - Manage supplier relationships, service levels, reporting, risks, and controls related to advice functions - Monitor and manage metrics relating to advice initiatives and advice proposition on member outcomes - Ensure risk and control frameworks comply with regulations, while optimising the advice...