Patient Accounts Representative

Job description

Job Description​ Patient Accounts Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital (and in some cases the physician) billing departments within Saint Luke's Health System. . Payments: Responsible for EDI transmissions, electronic, and manual payment posting Resolve electronic remittance errors: Responsible for recording daily Epic posting batches to cash deposit Balance payment batches posted in Epic to cash deposits and resolve variance Resolve payment posting errors: Research missing checks, payments, and/or EOBs which may include contacting payors Responsible for processing virtual credit card payments from payors Responsible for opening mail with checks and route to appropriate area/address Responsible for indexing HB-EOB scanning queue in On Base and processing zero pays if applicable Responsible for assigned work queues within Epic Responsible for assigned Unidentified accounts in Epic Responsible for researching/resolving incoming faxes and Group email box Credits: Responsible for reviewing patient/guarantor accounts and investigating credit balances (includes reviewing overpayments from insurance companies...