Personalization Product Manager - Vice President

Job description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. You will drive the strategy and execution of ML‑powered personalization and next‑best‑action capabilities for marketing and servicing across mobile, web, contact center, branch, and marketing channels. You will translate research and analytics into clear roadmaps, partner with Data Scientists and ML Engineers to design and iterate LLM/ML models, run experiments to validate impact, and deliver measurable outcomes while upholding privacy, consent, and fairness standards.As a Product Manager in Personalization & Customer Insights Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather cruc...