Operations Coordinator

Job description

Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team. We are looking for a highly organized and professional Operations Coordinator to serve as the first point of contact for our clients, partners, and prospects. In this role, you will manage inbound phone inquiries, triage web submissions, coordinate demos, and ensure our front-office communications operate seamlessly — all from our on-site office. The ideal candidate brings a can-do attitude and a strong drive to get the details right. You are comfortable managing competing priorities, take initiative without needing everything defined, and follow through until issues are fully resolved. You communicate with clarity and professionalism across every interaction, and you thrive in a collaborative environment where attention to detail and a positive, solutions-oriented mindset make a real impact. Requirements: Responsibilities: Phone Line Management: - Serve as the first point of contact for all inbound calls, including lien resolution claimants, law firms and legal staff, subrog...