Customer Service Advocate (Part Time) | UMC Urgent Care at KingsPark | UMC Physicians

Job description

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Job Description Summary ____________________________________________________________________ **Join UMC Physicians: Where Employee Satisfaction Soars at 96%!** Title: Customer Service Advocate – Part time Department: UMC Urgent Care at KingsPark Description: We are seeking a part-time team member for a high-volume clinic. The Customer Service Advocate serves as direct contact for patients via telephone, in-person, or online platform. The CSA is responsible for scheduling patients, verifying insurance, collecting payments, and exemplifying the Service is our Passion culture. Preferred Characteristics: - Excellent customer service skills - Professional demeanor and appearance - Servant’s heart - Punctual and dependable - Works with a sense of urgency Availability Requirements: Our Mission: To improve the quality of life for our community by providing the best patient experience for every patient. Our Vision: To be the best place to work and the best place to receive healthcare. - Ability to work evenings and weekends - 5PM-9PM two weekd...