Motor Claims Fulfilment Officer Fast Track

Job description

Motor Claims Fulfilment Officer Fast Track - RAA - Adelaide RAA has proudly served South Australians since 1903, offering trusted insurance, motoring, travel and home services to over 830,000 members. With a strong commitment to our purpose- better for members better for our community- RAA is passionate about creating a safer, more sustainable future. To continue providing the high level of service our members know and trust, RAA’s general insurance business is proudly backed by Allianz Australia Insurance Limited- part of the global Allianz Group. This partnership brings together RAA’s deep local understanding with Allianz’s global expertise, delivering the best of both local care and international strength for our members About the role: - Deliver exceptional, customer-centric, and caring service to members and stakeholders, ensuring clear communication and seamless handovers. - Collaborate effectively with colleagues, demonstrate flexibility, and consistently uphold company values in all interactions. - Manage end-to-end claims including assessing liability, processing payments, identifying potential fraud, escalating complex claims, and liaising with relevant departments, all w...