Product Technical Specialist

Job description

Job Description Our client is seeking a Product Technical Specialist to play a key role in ensuring product serviceability, aftermarket readiness, and product quality for both new and existing product lines. This position acts as an important bridge between development teams, aftermarket operations, technical support, and field service functions. The consultant will collaborate closely with cross-functional stakeholders across product development, operations, sales, and service organizations while contributing to technical documentation, product quality improvements, troubleshooting, and customer support initiatives. Key Responsibilities Represent the Aftermarket function in New Product Development (NPD) projects and Product Improvement (PI) initiatives to ensure efficient product serviceability and support readiness. Coordinate and communicate project timelines, updates, and technical information with relevant aftermarket and service teams. Develop and maintain technical documentation including workshop manuals, individual parts lists, service requirements, maintenance plans, service kits, and serviceability reports. Initiate and coordinate documentation updates together with Part...