Night Auditor. The Exhange Sacramento, Curio Collection By Hilton

Job description

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach. Key Responsibilities: Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge). Handle phone system, reservations, and guest inquiries. Perform check-in and check-out procedures. Verify, balance, and review hotel room availability and transactions. Prepare folios for departing guests. Maintain lobby appearance and assist with coffee setup. Monitor hotel safety and emergency procedures during the night shift. - Run the night audit process (end-of-day closing in the system) - Ensure all room statuses are accurate (vacant, occupied, out of order) - Resolve any discrepancies in reservations or room assignments - Process no-shows and late cancellations - Set up wake-up calls if needed - Coordinate with housekeeping and maintenance for early issues - Perform system backup...