ServiceNow Architect (Enterprise Architecture, ITSM/Platform)

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role: As a Senior ServiceNow Architect, you will shape enterprise‑grade platform solutions that drive real business transformation. You will define architectural vision across ITSM and broader enterprise workflows, ensure alignment between business goals and technical design, and guide delivery teams in implementing scalable, secure and high‑performing ServiceNow solutions. Your expertise will influence platform strategy, solution quality, and the long‑term digital roadmap of international clients. Your project: At Capgemini Poland’s Application Business Line (ABL), you will join one of the strongest Low‑Code Hubs in Poland, where over 400+ professionals work with platforms such as Mendix, Microsoft Power Platform, Salesforce, Pega, SAP, and ServiceNow. You’ll contribute to inter...