Fitness Manager

Job description

Overview The Fitness Manager is responsible for the growth and general administration of a club’s fitness program, including fitness sales and revenue. The Fitness Manager reports directly to the General Manager. Models the core attributes of a successful employee with the utmost integrity, lives the mission and empowers others to do the same; focused on building meaningful relationships with members, their kids and team members. Responsibilities include: Being available to team members to address questions and concerns. Ensuring that the club provides high levels of customer service, a consistently clean club, friendly service and responds to member/client feedback. Creating a strong sense of team by fostering collaboration, communication and alignment amongst team members. Actively listening to member and employee concerns, addressing issues before they become problems. Guiding Personal Trainers through managing client relationships effectively. Actively facilitates self and team member development; constantly seeking new ways to build skills and competency; elevates the brand experience. Creating an environment where employees thrive and look forward to coming to work. Sourcing,...