Senior Executive Casino Host

Job description

Job Summary: Reporting to the Director of Casino Marketing, the Senior Executive Casino Host is responsible for working with and developing VVIP casino customers based on their gaming worth. This will include acquiring new customers as well as developing existing guests who qualify to be assigned to a Senior Executive Casino Host. The development of these customers will utilize all available tools required to drive incremental visits, including phone calls, emails, texts, mail, and invite-only special events. Duties/Responsibilities: - None - Manage group of assigned players, handling inbound services (Acquisition and Retention), while performing outbound sales services (Growth and Reactivation) according to defined and targeted lists of Sales Leads provided by the Marketing. - Coordinate with team members to properly retain customers across all Casino Marketing segments. - Help with Special Events and Promotions as needed. Work with the Special Events and Promotional Manager to understand possible shift changes and schedule changes in order to fulfill promotional needs. - Work closely with the Database Marketing Manager to receive timely call lists and reinvestment lists. - Compli...