Training and Implementation Specialist

Job description

Company Description Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System , Point-of-Sale , guest engagement , distribution , payments , and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. The best hotels run on Shiji—day and night. Job Description: We are currently looking for a young minded, vibrant, high-energy, proactive and detail-oriented Training & Implementation specialist, with experience in Customer Success, support, trainings and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro. What You'll Do: - Primary point of contact for our clients during the product implementation process. - Manage end-to-end implementations of ReviewPro products, ensuring smooth onboarding through effective project management. - Build trusted advisor relationships with clients and monitor onboarding progress to res...