Group CO Manager

Job description

At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries. With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives. Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide. LinkedIn has also recognized Workwize as one of the Top 10 Startups for 2025 in the Netherlands! About the Role: We're looking for a Group Customer Service Manager to help us scale our Customer Operations (CO) organization, spanning both Support and Sourcing, and drive it to world-class performance. This role is purpose-built for someone who has spent time in top-tier strategy consulting or in-house strategy/transformation roles, ideally with meaningful exposure to SaaS clients and high-growth scale-ups , and is now looking to own the opera...