Product Service Consultant

Job description

Diversified Services Network, Inc. (DSN) is seeking a full-time Product Service Consultant to join our team in Peoria, IL! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk! As Product Detect Consultant, you will have a significant impact on overall product quality and customer experience for Terrain technologies. This role will provide support and service engineering services which include product validation, investigating, troubleshooting, diagnosing application and technical problems. With an emphasis in project management, internal and external relations. Requirements: JOB RESPONSIBILITIES: - Continuous Product Improvement - Evaluate defect in production products - Advance support for external customer - Audit customer software and hardware configuration to enhance system performance EDUCATION & EXPERIENCE REQUIRED: - Bachelor’s Degree Computer Science, Mining Engineering or Mechanical Engineer AND 3-5 years of experience in NPI and CPI processes OR - Associate’s degree with more years of relevant experience REQUIRED SKILLS: - Customer focus, problem solving, techni...