Sales Advisor - Omni

Job description

WK1: Sun 17:00-21:00: Wed 18:00-22:00: Thur 18:00-22:00: Fri 18:00-22:00: WK2: Mon 18:00-22:00: Wed 18:00-22:00: Thur 18:00-22:00: Sat 17:00-21:00: Purpose: Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels. The Key Accountabilities describe the activities you will do within your role: Customer - Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours - Always put the customer first and prioritise customer before task - Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability - Involvement in Plan A activity to support store and local community initiatives Selling: - Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels - Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions - Actively take part in store events to achieve selling targets. - Create selling opportunities at all service points Store: - Understand the store business prio...