Event Specialist - Registration Manager - Creative Group Canada - Hybrid

Job description

Expedition Expectations The Registration Manager is responsible for communicating with program attendees and managing the overall success of the attendee experience. This role is critical in supporting multiple elements of pre-planning, execution, and post-program responsibilities while partnering with the internal team. Additionally, the RM collaborates with the client, supplier partners, and internal team members related to each program. This position is hybrid - 3 days remote, with 2 days in office per week - Toronto office (North York) Client: - Understand client/attendee interests, issues, expectations, and priorities - Adheres to Creative Group policies regarding appropriate and professional client/attendee interaction - Participates and consults during client discovery meetings and collaborates with the Program Manager and Web Project Specialist to translate specific client needs into registration requirements - Actively participates in ongoing client planning calls by contributing to registration discussions Registration Operations: - Manages registration database to maintain data integrity - Produces and maintains reports and manifests as needed, with an understanding of h...