Directors, Business Process

Job description

Job Description FIS Management Services, LLC seeks Directors, Business Process in Jacksonville, FL to develop and execute critical business objectives to ensure operational excellence. Work cross-functionally to identify, collect, and analyze information needed to make critical business decisions, track progress on performance indicators, and define and implement process improvements. Prepare and deliver presentations for Senior Executive level leaders, which requires the expert ability to distill complex issues into clear narratives and actionable strategies. Collaborate with sales, marketing, strategy, product, and business development teams to ensure important topics are presented to leadership for awareness, discussion and decision making. Monitor staff performance and work with employees to implement goals and document progress. Create process change by integrating new processes with existing ones and communicating changes to impacted organizations. Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Provide consultation on the use of process re-engineering techniques to improve process performance and product...