Quality Issues Resolution Manager 100% (f/m/d)

Job description

To drive structured problem ‑ solving, prevent recurrence, and improve customer satisfaction, we are looking for a highly experienced professional. The position will report to the Global Vice President Q&EOHS as a Quality Issues Resolution Manager 100% (f/m/d) Responsibilities: - Coordinate global resolution of major product quality issues and escalations, ensuring timely containment and durable corrective actions - Lead structured problem ‑ solving using 8D methodology and facilitate cross ‑ functional root cause analysis workshops involving engineering, manufacturing, supplier quality, and service teams - Monitor and verify effectiveness of corrective actions before closure to prevent recurrence - Ensure alignment and structured escalation support for project teams, manufacturing quality, supplier quality, and service organizations during field failures and customer complaints - Analyze global quality data to identify systemic weaknesses and drive preventive actions across design, manufacturing, supplier management, and service processes - Maintain a global register of systemic issues and track resolution status for continuous improvement - Coach regional and factory teams on pro...