Sales Support Analyst (SLS500)

Job description

Overview Sales Support Analyst (Grade IE): Role Overview: The Sales Support Analyst provides critical business and operational support to Sales, Partners, and cross‑functional teams to ensure accurate, compliant, and timely deal execution. This role plays a key part in supporting revenue generation, process efficiency, and partner engagement, particularly during peak business periods. Responsibilities: - Provide business support to internal teams to ensure the efficient and accurate completion of sales requests, including (but not limited to) complex quote builds such as Enterprise License Agreements, Compliance, Upgrades, and Swaps. - Review and validate order documentation to ensure accuracy, completeness, and compliance. - Coordinate with cross ‑ functional teams (e.g. Legal, Finance, Operations) to secure required approvals and deliverables. - Partner closely with the Legal team to ensure contractual documents are current, appropriate, and correctly applied. - Communicate clear guidance and instructions to internal stakeholders, educating teams on sales support processes and procedures. - Provide support to partners, including engagement and guidance throughout the Deal Registr...