Lead Case Worker

Job description

The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. BASIC PURPOSE: The purpose of the Lead Case Worker position is to support the Director of Supportive Programs in the day-to-day operation of supportive service programs by providing leadership, coordination, and quality assurance for case management services while maintaining a reduced caseload . ESSENTIAL DUTIES AND RESPONSIBILITIES: - Provide day-to-day operational support to the Director of Supportive Programs - Serve as a lead resource and subject-matter support for Case Workers - Assist with case assignment, workflow coordination, and service prioritization - Provide guidance, coaching, and technical assistance to Case Workers - Carry a reduced caseload and provide direct case management services as assigned - Ensure consistent application of trauma-informed care, harm reduction, housing first, and person-centered practices - Support intake, asse...