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Senior National Account Manager

Ferrero · North Sydney, New South Wales, AU

Ferrero Australia is seeking an experienced Senior National Account Manager to lead the strategic and day‑to‑day management of key customer accounts.

Job description

About the Role: Ferrero Australia is seeking an experienced Senior National Account Manager to lead the strategic and day‑to‑day management of key customer accounts. This role plays a central part in driving sustainable growth, delivering strong commercial results, and executing Ferrero’s point‑of‑purchase excellence across range, shelf, display, and promotional activity. Working in close partnership with cross‑functional teams, the role focuses on building strong customer relationships through Ferrero’s triple win approach—creating value for consumers, customers, and the business. Main Responsibilities: - Lead the day‑to‑day management of assigned national accounts to deliver sales targets and commercial objectives - Develop and execute customer strategies aligned with Ferrero’s business priorities - Build trusted, long‑term relationships with customer buying and replenishment teams - Support senior sales leadership in customer engagement as required - Negotiate pricing, promotional plans, case deals, and activation activity - Lead negotiations on cost price changes with relevant wholesalers and retailers - Own accurate sales forecasting for assigned customers - Manage trade and A...