Host

Job description

Host - Greet customers warmly and enthusiastically immediately upon entrance to the restaurant. - Open doors for customers whenever possible. Make guests feel welcome with a smile and sincerity. - Keep track of the wait list and quote wait times accurately. - Be aware of the progress of tables in the dining room and make sure tables are being greeted promptly upon seating. - Engage in conversation with customers while escorting them to their table. - Maintain cleanliness in the lobby and an organized host stand. Keep track of the rotation sheet and how many tables each server has to ensure customers are getting excellent service. - Communicate and work well with other hosts. - Restock guest restrooms and keep them spotless. - Help clean dirty tables when needed. - Thank the customers as they leave and invite them back. - Answer the phone on the first ring according to Stix procedure and use a pleasant tone of voice. - Be able to answer guests' questions regarding restaurant menu, policies, directions, etc. - Take to go orders or help the to go servers as needed. - Help maintain restaurant cleanliness and follow food safety procedures. - Complete opening, running, and closing side-w...