Client Services Representative 2

Job description

To be eligible for this position, you must reside in the same country where the job is located. Position Purpose: Responsible for the reconciliation of pharmaceutical sales representative’s drug sample inventory and resolution of variances. Provides excellent customer service to the pharmaceutical sales representatives, clients and vendors. Job Responsibilities: - Research and subsequent resolution of sales representative’s transactional discrepancies (to include returns, disbursements, shipments, transfers) - Communicate, written and verbally, with sales representatives, client home office staff, or client vendors to resolve sampling activity variances - Present a written analysis including system generated report(s) to manager and/or client - Administrative tasks to include copying/scanning, filing, faxing, data entry and quality check for written documentation - Provides support to team members Knowledge/Skills Required for the Position: - Strong analytical, organizational, and problem-solving skills necessary. - Experience sorting, manipulating, reviewing, and presenting data - Precise attention to detail - Ability to communicate effectively (written and oral). - Proficient kno...