Customer Service Manager, Airport Customer Operations - DFW

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: American Airlines is seeking a goal-oriented Customer Service Manager (CSM) for the Tow Team at DFW. In this safety-critical leadership role, you will direct the pushback, towing, and repositioning of American Airlines aircraft, keeping our network moving on time while building a team culture rooted in safety, accountability, and continuous improvement. What you'll do: As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including a...