Customer Service Representative

Job description

Paragon Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics, hydraulics, robotics, servos and mechanical components for various industries. https://www.paragontech.com/ Maximize customer satisfaction and contribution margins by consistently and accurately processing of orders, requests for price and delivery information, returns, order status, order expedites and product literature; as well as the ability to orchestrate internal resources to meet customer needs. Experience, Education and Skills: - Two years of industrial repair and/or industrial distribution experience. - 2+ years of customer service experience in a manufacturing or distribution environment. - Proficient with software programs relating to the customer service position, including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs. - Demonstrate strong verbal and written communication skills as well as strong problem-solving skills. - Demonstrate ability to identify, from existing orders, incremental selling opportunities within current customers and to communicate and work with outside sales to win new business. Ess...