Field Services Technician

Job description

Responsibilities Position Overview: We are seeking a Senior Field Services Technician to support the installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. This role is critical to successful site preparation, system cutover, & customer acceptance, and legacy system decommissioning in operational environments. This position requires a highly skilled field technician who can operate independently, solve complex technical issues under time constraints, and work directly with customers to ensure seamless voice system transitions with minimal operational disruption. This position is remote and requires 95% travel. Key Responsibilities: Lead and support site surveys, site preparation, and system installation activities Execute and support VCS system cutovers from legacy voice platforms to next-generation systems Perform decommissioning of legacy voice communication systems Conduct independent system testing and validation to confirm: Power installation compliance Cabling integrity and standards adherence: Equipment and site specification alignment: Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastruc...