Director of Accounts, Festivals & Large Events

Job description

About Tixr Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports properties with modern, innovative solutions to their highly-complex ticketing and e-commerce needs. Our unified commerce platform is built for big, supporting all types of events, from festivals to global arena tours, and an almost limitless suite of commerce offerings beyond admission tickets. We're looking for a Director of Accounts to lead a high-performing client success team and drive exceptional outcomes across a strategic portfolio of accounts. This is a role for someone who thinks like a business owner; you'll set the vision for how your team's accounts grow, coach a team of Client Experience Managers (CEMs) and Technical Solutions Managers (TSMs) to deliver exceptional outcomes, and serve as the senior strategic voice when our clients need it most. You'll report to the VP of Client Services and play a central role in shaping how we retain and grow revenue, build lasting client relationships, and develop the next generation of CS talent at the company. What You'll...