Customer Service Coordinator

Job description

JAC Products has an opportunity for a Customer Service Coordinato r to join our team in Saline, MI. In this position, you will communicate with customers on customer orders, coordinate customer shipping requirements with manufacturing, and assure correct products and quantities are shipped to customers. SKILLS/COMPETENCIES: - Ensures that all customer service / shipping related activities in the office and on the production, floor are carried out in a safe manner. - Set-up of new part numbers requirement master, carrier, container ID, pool address, destination master, and customer EDI. Responsible to test EDI prior to going live. - Complete on time all deliverables assigned to the Customer Service Coordinator under JPDS program and support JPDS program Gate reviews. - Ensure Future 3 requirements match customer requirements: Daily reconciliation of accumulations, Daily monitoring of customer release systems where applicable, and validation of daily net change report. - Provide weekly shipping schedule to material planner and communicate to BU team any changes to schedule at customer request. - Oversee all shipping of customer product and ASN, track customer containers and maintain...